Replacement Policy
At Sisterhood Clothing, we aim to provide you with the best possible shopping experience. If you are not satisfied with your purchase, we offer a straightforward replacement process under the following conditions:
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Replacement Timeframe
You can request a replacement within 7 days of receiving your order.
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Qualifying Reasons for Replacement
We offer replacements in the following cases:
- Defective product
- Incorrect size received
- Incorrect item received
- Damage during shipping
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Product Eligibility
To be eligible for a replacement, the product must:
- Have all original tags attached
- Be in its original packaging
- Be clean and unworn
- Shipping Costs for Replacement
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Free replacement is provided for defects, incorrect items, or shipping damage.
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If you ordered the wrong size, you will be responsible for the shipping cost of the replacement.
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Free shipping is available for the first replacement per order. Any additional replacements for the same order will incur a shipping fee.
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How to Initiate a Replacement
To request a replacement, please initiate the process through our website by following the instructions under your account’s order section.
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Replacements Over Refunds
We offer replacements only. Refunds are not available under this policy.
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Replacement Limits
You are allowed up to 2 replacements per order.
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Replacement Shipping Coverage
We cover any items that are lost or damaged during the replacement shipping process.
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Processing Time
The time for your replacement to be processed and shipped may vary depending on your location and the courier service used.