Terms and Conditions

Sisterhood Clothing - Terms and Conditions

Welcome to Sisterhood Clothing. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any transaction on our website.

1. Introduction

These terms and conditions outline the rules and regulations for the use of Sisterhood Clothing’s e-commerce website. By using this website, you accept these terms and conditions in full.

2. Payment Terms

• Accepted Payment Methods: We accept payments through various payment gateways, including but not limited to credit/debit cards, net banking, and UPI.
• Payment Security: We use industry-standard encryption to ensure the protection of your personal and financial data during payment transactions.
• Payment Confirmation: Upon successful payment, you will receive a confirmation email with details of your order. Please retain this email for future reference.
• Payment Declines: If your payment is declined, you are responsible for verifying your payment details and trying again. Sisterhood Clothing is not liable for any failed transactions or bank-related issues.
• Currency: All payments are processed in [insert currency] unless otherwise specified.

3. Pricing and Taxes

• Product Prices: All prices listed on our website are final and inclusive of any applicable taxes. Any additional charges, such as shipping, will be displayed at checkout.
• Price Changes: We reserve the right to change our prices at any time without prior notice. The price you pay is the price displayed at the time of purchase.
• Taxes: Where applicable, taxes are calculated and displayed during the checkout process based on your location.

4. Order Processing and Shipping

• Order Confirmation: All orders are subject to acceptance and availability. Once your order is placed, you will receive an email confirmation with your order details.
• Shipping: We offer national and international shipping. Shipping times and charges vary based on the destination and will be displayed at checkout.
• Delivery Times: Delivery times depend on your location and the shipping service used. While we strive for timely delivery, we cannot guarantee specific delivery dates.

5. Cancellation, Return, and Replacement Policy

• Cancellations: You may cancel your order before it is shipped. Once shipped, orders cannot be canceled.
• Replacements: Please refer to our Replacement Policy for detailed information. Customers may request a replacement within 7 days of receiving the product, provided the item is defective, the wrong size, incorrect, or damaged in transit.
• Refunds: Our policy prioritizes replacements over refunds. Refunds may be issued at our discretion in exceptional cases, such as the unavailability of a replacement.

6. Product Availability

We strive to maintain accurate stock information on our website. However, in rare cases, some items may become unavailable after you place an order. In such instances, we will notify you and offer an alternative product or a refund.

7. User Accounts

To complete a purchase, you may be required to create an account with Sisterhood Clothing. You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account.

8. Fraud Prevention

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected. In such cases, any payments made will be refunded, and we will contact you for further information.

9. Payment Disputes

• Chargebacks: In the event of a payment dispute, Sisterhood Clothing reserves the right to investigate the issue and provide the necessary evidence to the payment gateway to resolve any chargebacks or disputes.
• Dispute Resolution: Customers are encouraged to contact our customer service team to resolve any payment issues or disputes before initiating a chargeback with their bank.

10. Limitation of Liability

Sisterhood Clothing is not responsible for any damages arising from the use of our payment services, including but not limited to payment gateway downtime, failed transactions, or unauthorized access to your payment information. We are also not liable for delays in order processing or delivery due to payment-related issues.

11. Amendments

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically. Continued use of our website and services after changes are posted constitutes your acceptance of the updated terms.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Uttar Pradesh, India and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Uttar Pradesh.

13. Contact Information

If you have any questions about these Terms and Conditions or your transaction, please contact us at:

• Email: info@sisterhoodclothing.in
• Phone: +91 9521692746
• Address: B25, Second Floor, Sector 5, Noida, UP - 201301

By using our payment services, you acknowledge that you have read, understood, and agree to these terms and conditions.